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How much do councils spend on FOI?

Councils don't generally charge for handling Freedom of Information (FOI) requests, even though they're seeing a huge rise in AI-generated ones. The Information Commissioner's Office (ICO) says public bodies can only charge for the cost of postage or materials, not for staff time. This means the cost of processing these longer, AI-written requests falls entirely on the taxpayer.

Stories that explain this

AI Emails Are Clogging UK Councils And MP Inboxes

Questions this opens up

Who pays for the ICO? Can councils refuse FOI requests? How many FOI requests are there?

Related explainers

Can AI help councils respond? Will AI make council jobs redundant? Will AI make councils more efficient? Will AI replace council workers? What AI tools could councils use? How do council jobs change? What are councils' biggest costs? Can councils charge for emails?

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