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Will AI make council jobs redundant?

While AI is clogging inboxes, councils are looking at using AI to help manage the workload. This could change how council jobs are done, but it's more likely to mean new skills are needed rather than jobs disappearing entirely. The aim would be to make staff more efficient, not replace them.

Stories that explain this

AI Emails Are Clogging UK Councils And MP Inboxes

Questions this opens up

How will councils use AI? What new skills are needed? Will AI change council services?

Related explainers

Will AI make councils more efficient? How do council jobs change? Can AI help councils respond? Will AI replace council workers? What AI tools could councils use? What are councils' biggest costs? Can councils charge for emails? Will councils hire AI specialists?

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