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Can councils charge for emails?

Public bodies can already charge for some information requests under the Freedom of Information Act 2000, especially if they are very complex or time-consuming. If AI clog continues to overwhelm resources, it's possible councils could extend these charges to cover more types of communication, or to deter frivolous requests.

Stories that explain this

AI Emails Are Clogging UK Councils And MP Inboxes

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Can AI help councils respond? Will AI make council jobs redundant? Will AI make councils more efficient? Will AI replace council workers? What AI tools could councils use? How do council jobs change? What are councils' biggest costs? Will councils hire AI specialists?

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