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How does AI clog affect accountability?

The sheer volume and length of AI-generated emails make it harder for council staff and MPs to identify genuine concerns and respond effectively. This could lead to legitimate issues being overlooked, reducing transparency and making it more difficult for the public to hold their representatives accountable for local services and decisions.

Stories that explain this

AI Emails Are Clogging UK Councils And MP Inboxes

Related explainers

Can AI help councils respond? Will AI make council jobs redundant? Will AI make councils more efficient? Will AI replace council workers? What AI tools could councils use? How do council jobs change? What are councils' biggest costs? Can councils charge for emails?

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