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News · 26 August 2026

Reform UK suggests £30 tax cut for HMRC phone waits over 30 minutes

Reform UK suggests £30 tax cut for HMRC phone waits over 30 minutes

©House of Commons / photography by Roger Harris via Wikimedia Commons (CC BY 3.0)

Under a Reform UK government, individuals on hold with HM Revenue and Customs (HMRC) by phone for over 30 minutes would see their tax bill reduced by £30. Robert Jenrick, Reform's economy spokesman, announced the plan, which would also tie senior HMRC officials' pay to customer service targets. To avoid exploitation, this tax benefit could only be claimed twice per fiscal year.

Reported by BBC · How we write briefs

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