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Every story in sixty words
Explained in plain English
Reform UK's proposal means if you're stuck on hold with HMRC for over 30 minutes, you could claim a £30 reduction on your tax bill. This would be capped at twice per tax year, so a maximum saving of £60. It's designed to incentivise HMRC to improve their phone service.
Stories that explain this
Reform UK suggests £30 tax cut for HMRC phone waits over 30 minutes