Explained in plain English
Why are supermarkets using AI?
Supermarkets like Morrisons are investing in AI to tackle common problems such as long queues and 'shrinkage' (items leaving the store unpaid for). By automating checks and speeding up transactions, AI systems aim to improve customer experience, make operations more efficient, and potentially reduce losses, which can impact prices for shoppers.
Stories that explain this
Morrisons adding AI self-checkouts to 200 stores to cut queuesThis explainer came from a news story
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