Explained in plain English
Who runs ScotRail?
ScotRail is Scotland's national railway operator. While it uses the ScotRail brand, the services are currently run by Scottish Rail Holdings, a company owned by the Scottish Government. This means the government has direct responsibility for the performance and services, including the digital tools like their new booking app.
Stories that explain this
ScotRail app launch fails, leaving passengers unable to buy ticketsThis explainer came from a news story
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