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Explained in plain English

How do refunds work for recalls?

When a product like the recalled eggs is deemed unsafe, the seller, such as Kroger or Brookshire, is legally obliged to offer you a refund. You usually return the item to the store where you bought it, even without a receipt sometimes, and they'll give you your money back or a store credit.

Stories that explain this

Nearly 1.6m dozen eggs recalled in US over salmonella outbreak

Questions this opens up

Do I need a receipt? What if I ate them? Who pays the store?

Related explainers

Who pays for recalls? What is a product recall? Why are eggs recalled? What is salmonella? What is a car recall? How to get a refund What happens in a car recall? Can I ignore a recall notice?

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