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Technology · 13 May 2026

Why NHS waits created an unregulated AI health system

Why NHS waits created an unregulated AI health system

Unsplash / Alex Knight

Using AI chatbots for health advice instead of doctors creates an unregulated system and raises safety concerns. A UK study by King's College London found one in seven people are doing this, with 15% of those polled turning to chatbots. One in four of these users cited long NHS waiting lists, and a fifth didn't seek professional opinions.

Reported by Guardian · How we write briefs

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