Business · 2 hours ago
Vinted Sellers Say They Were Unfairly Banned From the App
Vinted logo, Public domain, via Wikimedia Commons
Thousands of Vinted users say they have been unfairly banned or left out of pocket after buyer disputes on the secondhand app. A campaign called Sad Vinted Faces has gathered over 6,400 complaints, including sellers accused of selling fakes despite showing receipts. A consumer expert blames automated dispute systems. Vinted says 98% of sales go smoothly and that all appeals are reviewed by real people.
Reported by The Guardian · How we write briefs