UK · 15 May 2026

British Gas pays £20 million for forced meter issue

Vulnerable customers will receive compensation and have energy debts cancelled following British Gas's actions. The energy firm agreed to a settlement after Ofgem investigated agents force-fitting prepayment meters in people's homes without permission, a practice British Gas apologised for. British Gas will pay £20 million into a redress fund and write off up to £70 million in customer debt.

By BriefTea Editorial · 15 May 2026 at 8:39

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