Business · 16 August 2026
Amazon changes terms to stop customers suing in groups
Unsplash / Tingey Injury Law Firm
Amazon has updated its terms and conditions, meaning customers must now resolve disputes through arbitration instead of court. The change also includes a class action waiver, preventing users from joining group lawsuits against the company. Amazon says arbitration is a "fast and efficient" way to sort out problems, but it stops customers from involving a judge or jury in most cases.
Reported by theverge.com · How we write briefs