Business · 16 August 2026
Amazon changes terms to stop customers suing in groups
Amazon has updated its terms and conditions, meaning customers must now resolve disputes through arbitration instead of court. The change also includes a class action waiver, preventing users from joining group lawsuits against the company. Amazon says arbitration is a "fast and efficient" way to sort out problems, but it stops customers from involving a judge or jury in most cases.
Reported by theverge.com · How we write briefs