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General · 12 March 2026

Lloyds Banking Apps Showed Other Users' Account Details

Lloyds Banking Apps Showed Other Users' Account Details

Alarmed customers could see other people's financial details within their banking apps. A software problem meant users of Lloyds, Halifax, and Bank of Scotland apps saw others' transactions and payments. The owning Lloyds Banking Group apologised, saying the incident was resolved and an investigation launched. One user saw six accounts and National Insurance numbers.

Reported by BBC · How we write briefs

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