General · 26 February 2026
Business Committee orders Royal Mail explain mail delays.
The Business and Trade Committee has ordered company executives to explain why the postal service is performing poorly. Committee chair Liam Byrne decided to intervene after reports emerged that staff prioritise packages while ignoring standard mail. Many customers complained about missing crucial medical appointments and bank documents due to these operational failures. The firm blames staff illness and bad weather for current disruptions.
Reported by BBC · How we write briefs