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AI often automates repetitive tasks, so roles involving data entry, administrative support, or basic customer service are more susceptible to cuts. Creative, strategic, and complex problem-solving roles are generally safer. Amex's move suggests even financial services are preparing for significant shifts in their workforce.
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American Express cutting 3,500 jobs, about 5% of staff, partly because of AIRelated explainers
Could UK banks cut jobs too? Will AI make things cheaper? Will Amex cuts affect my card? What is the UK's AI strategy? Why are jobs at risk? Who is most at risk? Why are UK jobs at risk? Could UK tech jobs be at risk?The full catalogue
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