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Could UK banks cut jobs too?

Yes, it's possible. Many UK banks are already investing in AI to improve efficiency and customer experience. Amex's decision highlights a global trend where companies are adapting to new technologies. If AI proves successful in reducing costs for Amex, other financial institutions in the UK may follow suit.

Stories that explain this

American Express cutting 3,500 jobs, about 5% of staff, partly because of AI

Related explainers

Which jobs are most at risk? Will AI make things cheaper? Will Amex cuts affect my card? What is the UK's AI strategy? Why are banks cutting jobs? Why do clubs cut jobs? Why do companies cut jobs? Why cut jobs after growth?

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