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Explained in plain English

What is Nats?

Nats, or National Air Traffic Services, is the UK's main provider of air traffic control. They manage all aircraft flying in UK airspace and over the eastern North Atlantic. Their job is vital for keeping planes safe and on schedule, as seen when a technical glitch at their Prestwick centre caused widespread disruption for Bristol Airport passengers.

Stories that explain this

Bristol Airport flights delayed and cancelled by air traffic control problem Passengers unlikely to get compensation after air traffic control glitch

Related explainers

Who is the CAA? What is a 'connectivity issue'? Why are delays so common? How many flights cancelled? Why no compensation? Who pays for delays?

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