Explained in plain English
What is a contractor?
A contractor is an independent worker hired for specific tasks or projects, rather than being a permanent employee. They offer specialist skills and flexibility. HMRC replacing contractors with a service model means they're bringing some of that work in-house or using a different kind of external provider.
Stories that explain this
HMRC cuts operating costs 18%, replaces 100+ contractors.This explainer came from a news story
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