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Explained in plain English

What if I booked through a third party?

If you booked your EasyJet flight through a third party like a travel agent or an online booking site, your refund or rebooking will usually be handled by them. EasyJet will process the refund to the third party, who then passes it on to you. Always contact your booking agent first for help with changes or refunds.

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What if agent won't refund? Do agents charge fees? What are package holidays?

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