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Explained in plain English

How does Royal Mail work?

Royal Mail is the UK's designated universal postal service provider, meaning it aims to deliver letters and parcels nationwide six days a week. When local issues like staff sickness arise, as mentioned in the story, they must adapt by rotating deliveries to minimise disruption and maintain service standards.

Stories that explain this

Royal Mail alerts customers 127 UK postcodes will experience delivery delays

This explainer came from a news story

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