Business · 20 August 2026
Travelodge boss resigns after hotel staff gave room keys to domestic abusers
Joanna Boydell stepped down on Thursday following a public backlash over multiple attacks on female guests. In one case last October, reception workers at a London branch let a man into his fleeing partner's room, where he assaulted her. The hotel chain is currently training 12,000 workers and altering its security rules so nobody gets a spare key without the occupant agreeing.
Reported by The Guardian · How we write briefs