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News · 14 July 2026

South East Water fined £30.5m for supply failures and licence breach

South East Water fined £30.5m for supply failures and licence breach

Image by prostock-studio on Freepik

Water regulator Ofwat has ordered South East Water to pay £30.5 million for multiple customer service failures and breaching its supply licence. The £30.5 million penalty includes a previous £22 million fine for water supply issues between 2020 and 2023, which affected over 286,000 people. The company also faced investigations for further supply interruptions from November 2025 to January 2026, leaving up to 70,000 homes without water.

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