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News · 5 February 2026

Sainsbury's wrongly ejects innocent shopper using facial recognition offers 75 pounds

Sainsbury's wrongly ejects innocent shopper using facial recognition offers 75 pounds

Sainsbury's staff wrongly ejected data professional Warren Rajah from its Elephant and Castle store after falsely identifying him as a shoplifter using facial recognition technology. Three employees approached Rajah, checked a mobile phone, and ordered him to leave immediately. The supermarket chain later apologized for the "human error" and offered a £75 voucher as compensation. Rajah slammed the incident as "Orwellian" and "traumatic" after being forced to abandon his shopping while customers watched.

Reported by GB News · How we write briefs

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