General · 26 February 2026
Royal Mail chiefs must explain delayed letters to MPs
The Business and Trade Committee has summoned Royal Mail executives to answer questions regarding severe disruptions to letter services. Chair Liam Byrne intervened after staff alleged that parcels are being prioritised, causing residents to miss vital documents and appointments. While the firm claims weather and sickness caused recent delays, MPs insist that first-class performance is failing to meet legal obligations.
Reported by BBC · How we write briefs