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Technology · 20 September 2026

New AI app Instinct handles life admin by texting a phone number

New AI app Instinct handles life admin by texting a phone number

Photo by N.Tho.Duc on Unsplash

The Instinct bot can chase refunds or book hotels for users, unlike other AI that's better at writing fiction. It works by users texting or WhatsApping a phone number, then it replies with emojis and brief messages. Founded last year, Instinct raised $US250 million from investors in August and is currently free to use.

Reported by smh.com.au · How we write briefs

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