Technology · 3 hours ago
Meta tests human call handlers for its new personal AI assistant

The tech giant quietly trialled human workers making phone calls for its Muse app to boost success rates up to 95%. Some employees raised privacy flags after a transcript showed a contractor making a racist reference while negotiating a bill. Meta paused the feature for now, though the app has passed 2.5 million downloads since its debut.
Reported by Reuters · How we write briefs
