Business · 30 July 2026
Lloyds plans to save £2bn a year by 2030 using artificial intelligence
The bank's chief executive, Charlie Nunn, says the new technology will change how staff work and require fresh skills. The group is also shutting 232 high street branches in 2026 while spending over £13bn to improve its digital services. This strategy includes creating a smart wallet and aiming to approve customer mortgages in just three days.
Reported by City AM · How we write briefs