Business · 4 hours ago
HSBC And Barclays Block AI From Customer Accounts
Christine Matthews, CC BY-SA 2.0, via Geograph/Wikimedia
HSBC, Nationwide, NatWest, Barclays and Lloyds have blocked artificial intelligence agents from customer accounts, and some will not let those bots pay unless the customer takes part. Lenders say they have not seen bots inside accounts, but fear a rogue assistant could move money with no clear liability rule. They worry mass automated switching could yank deposits at machine speed. Britain's regulator is drafting rules.
Reported by The Telegraph · How we write briefs