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News · 19 April 2026

Chatbots often give confidently wrong health advice

Chatbots often give confidently wrong health advice

Getting health advice from AI chatbots carries a risk of receiving incorrect information, experts warn. While one user found it helpful for minor issues, another time ChatGPT wrongly advised she had punctured an organ after a fall. Researchers found accuracy drops to 35% when people interact with chatbots, which OpenAI says should not replace medical advice.

Reported by BBC · How we write briefs

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