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Business · 7 November 2025

BT to axe 5,000 jobs after broadband losses hit Openreach arm

BT to axe 5,000 jobs after broadband losses hit Openreach arm

BT Group is cutting around 5,000 jobs — about 6% of its workforce — as customer numbers fall across its broadband arm, Openreach. The company said it lost 242,000 broadband customers in the second quarter, reflecting fiercer competition and weaker demand. Revenue fell 3% to £9.8 billion in the six months to September 30, while pre-tax profit dropped 11% to £862 million. BT said the reductions form part of wider cost-saving measures worth £3 billion annually.

Reported by The Independent · How we write briefs

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