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Explained in plain English

Will my landline still work?

Yes, if you keep a landline, it will connect via your broadband router. The big change is that it will no longer work during a power cut, as the router needs electricity. This is a key consideration for vulnerable people and businesses relying on these lines.

Stories that explain this

The UK is switching off analogue phone services in January, with the rest of Europe set to follow

Related explainers

Who pays for business upgrades? Why switch off analogue now? Why is the UK switching first? What are my legal rights? Is my job safe? Will my lights go out?

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