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Explained in plain English

Can pubs refuse service?

Yes, pubs and other licensed premises can refuse service if they believe a customer is intoxicated, as it's illegal to serve someone who is already drunk. However, they must not discriminate based on disability. This is where the Wetherspoon situation became problematic, as Matthew's condition was mistaken for intoxication.

Stories that explain this

Wetherspoon apologises after refusing service to disabled man they thought was drunk