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AI in business

AI in business means using smart computer programs to automate tasks, analyse data, and improve efficiency. Qantas's 'Project iQ' aims to integrate AI into its marketing, finance, and HR functions, potentially leading to job outsourcing. Businesses hope AI can cut costs, speed up processes, and offer better insights, but it also raises questions about the future of work.

Stories that explain this

Qantas considers outsourcing 1,000 jobs to India

Questions this opens up

What is automation? AI's impact on jobs How AI makes decisions

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