General · 18 August 2026

Synchrony partners with OpenAI for AI-powered customer services

Credit card issuer Synchrony is working with OpenAI to use its AI models for customer portals and internal product development. The partnership aims to make online shopping smoother for Synchrony's customers and help the company stay relevant as AI agents become more common. Synchrony is also launching a ChatGPT plugin for browsing deals and offers.

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