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News · 24 August 2026

UK visa system mistakes woman for twin, strands her in Spain

UK visa system mistakes woman for twin, strands her in Spain

Image by alicephoto on Freepik

Nidia Webb, a UK resident for eight years, was stranded at a Spanish airport due to a Home Office eVisa system error. The system confused her with her identical twin, linking her digital settled status to her sister’s information. The Home Office stated the problem was fixed, with most errors resolved within 24 hours.

Reported by Guardian · How we write briefs

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