News · 10 August 2026
Travelodge staff gave abuser a room key, leading to woman's assault
A woman staying at a London Travelodge to escape abuse was attacked after staff gave her abuser a room key. He told reception she was having a seizure and they pointed him to her room in October 2025. Travelodge apologised, saying their security policies were not followed and changes have since been made.
Reported by The Guardian · How we write briefs