Business · 11 March 2026

New rule: £40 for smart meter service failures

AI Generated (Gemini)

Consumers can now claim compensation for specific smart meter service failures. Regulatory body Ofgem introduced a new rule allowing payments if an appointment fails due to supplier error or if a resolution plan isn't provided within five working days. Additionally, energy suppliers must replace 2G and 3G smart meters by 2033 and fix other faults within 90 days.

By BriefTea Editorial · 11 March 2026 at 13:25

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