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Technology · 9 August 2026

New Orleans uses AI to answer some 911 calls since 2023

New Orleans uses AI to answer some 911 calls since 2023

Photo by Ash H on Pexels

New Orleans city officials confirmed that artificial intelligence took over the processing of repeat emergency traffic reports in 2023. The AI system activates when a caller is near a car accident already logged, telling them the incident is handled unless they have new information.

Reported by inkl.com · How we write briefs

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Why use AI for 911? What is AI doing here? What is 'repeat' traffic?

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