Business · 23 July 2026
Centrica cutting 1,300 jobs over two years in company restructure

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British Gas owner Centrica plans to cut about 1,300 jobs over the next two years as part of a restructure of its customer services and support teams. The job cuts include 800 new reductions on top of 500 announced last month, mainly affecting contact-based roles. Centrica says around 90% of customers now use digital support, leading to a sharp fall in direct contact.
Reported by The Independent · How we write briefs
