Business · 2 hours ago

Big US banks are blocking outside AI agents from customer accounts

Morgan Stanley has implemented a ban on external AI agents, with JPMorgan, Bank of America, and Citi imposing restrictions, following reports by Axios, which cited individuals familiar with the situation, that banks had detected unauthorised agents accessing customer accounts. Some agents log in with the customer's own details, and one executive said it's hard to tell which ones the customer actually approved.

By BriefTea Editorial · 23 October 2026 at 7:46

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