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Zurich, a major insurer, and Quantexa, an AI analytics firm, say organised crime rings used generative AI to fake evidence in 1 in 5 bogus claims. Zurich UK found £109.3 million of fake claims over the past 12 months, with £17.9 million of that spotted using analytics and AI. Fraudulent claims it uncovered rose 22% from 3,562 in 2022 to 4,359.
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