General · 22 August 2026

Royal Mail misses first-class delivery targets again

Royal Mail delivered 85% of first-class mail the next day in the first quarter, falling short of Ofcom's 90% target. The postal operator is rolling out a major overhaul that includes ending Saturday second-class post. Royal Mail has pledged to meet all targets by May 2027 as part of a £500 million investment plan.

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